Privacy policy

Last updated:2/5/2026

PRIVACY POLICY – TAIL N WAG

This Privacy Policy describes how Tail n Wag (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tailnwag.com (the "Site") or otherwise communicate with us (collectively, the "Services").

1. HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

To provide our Services, we collect personal information about you from a variety of sources:

  • Information You Provide Directly: Basic contact details (name, address, phone), order information (billing and shipping address, payment confirmation), and account information.

  • Information Collected through Cookies: We automatically collect "Usage Data" regarding your interaction with our Site, including device information, browser type, and IP address to improve your shopping experience.

  • Information from Third Parties: We receive information from service providers like Shopify and payment processors to fulfill your orders.

2. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose your personal information to third parties for legitimate purposes, including:

  • Service Providers: Vendors who perform services on our behalf, such as payment processing, data analytics, and shipping partners.

  • Business Partners: Including Shopify, to provide advertising and marketing tailored to your interests.

  • Legal Obligations: To comply with applicable laws or protect the rights and safety of our users.

3. COOKIES AND TRACKING TECHNOLOGIES

We use Cookies to power and improve our Site, remember your preferences, and run analytics. You can choose to reject cookies through your browser settings, but please note that some features of the Services may not function correctly.

4. YOUR RIGHTS AND CHOICES

Depending on your location, you may have the right to:

  • Access, delete, or correct the personal information we hold about you.

  • Opt-out of promotional communications at any time by using the "unsubscribe" link in our emails.

  • Request the portability of your data.

To exercise any of these rights, please contact us at sales@tailnwag.com.

5. SECURITY AND DATA RETENTION

We implement security measures to protect your information, though no system is 100% secure. We retain your information for as long as necessary to maintain your account, provide Services, or comply with legal obligations.

6. CONTACT US

If you have questions about our privacy practices or this policy, please email us at sales@tailnwag.com.