Pet Toys

TERMS OF SERVICE – TAIL N WAG OVERVIEW This website is operated by Tail n Wag. Throughout the site, the terms “we”, “us” and “our” refer to Tail n Wag. We offer this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. SECTION 1 - ONLINE STORE TERMS & ACCESS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. You are solely responsible for maintaining the security of your account credentials and for all of your account activity. SECTION 2 - OUR PRODUCTS AND ACCURACY We have made every effort to provide an accurate representation of our products. However, please note: Visuals: Colors or product appearance may differ slightly due to your device settings and screen configuration. Availability: We reserve the right to limit the quantities of any products that we offer or to discontinue any product at any time without notice. SECTION 3 - PRICING AND BILLING Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. SECTION 4 - SHIPPING AND DELIVERY (Dropshipping Policy) At Tail n Wag, we work with global suppliers to bring you the best prices and unique products. Delivery Times: Due to our logistics model, estimated delivery times are typically between 10 to 20 business days. Estimates: All delivery times are estimates and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events outside our control. Risk of Loss: Once we transfer products to the carrier, title and risk of loss passes to you. SECTION 5 - RETURNS AND REFUNDS Your purchases are subject to return or exchange solely in accordance with our [LINK TO REFUND POLICY]. Please review it before making a purchase. SECTION 6 - INTELLECTUAL PROPERTY Our Services, including but not limited to all trademarks, brands, text, images, and graphics, are owned by Tail n Wag, its affiliates, or licensors. You must not reproduce, distribute, or modify any material on the Services without our prior written consent. SECTION 7 - THIRD-PARTY LINKS & TOOLS We may provide you with access to third-party tools (like order tracking) which we neither monitor nor have any control over. We are not liable for any harm or damages related to the purchase or use of goods or services made in connection with any third-party websites. SECTION 8 - USER FEEDBACK AND REVIEWS If you send us creative ideas, reviews, or suggestions (Feedback), you grant us a royalty-free license to use, reproduce, and display such Feedback for any purpose, including commercial use. We are under no obligation to pay compensation for any comments. SECTION 9 - PERSONAL INFORMATION Your submission of personal information through the store is governed by our [LINK TO PRIVACY POLICY]. Our store is hosted on Shopify Inc., which also processes information as a service provider. SECTION 10 - PROHIBITED USES You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon or violate our intellectual property rights; (c) to harass, abuse, or discriminate; (d) to upload viruses or malicious code; or (e) to collect the personal information of others. SECTION 11 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States. SECTION 12 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at sales@tailnwag.com.

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